What does the Enterprise Intelligence Strategy really look like? The strategy content will be different based on each organization’s goals, processes, and situation. However, if we were to encompass all of the previous identified needs we would want to insure that a consistent set of criterion were included. It is important to define the goals, approach, and use of the intelligence in order to define what data will be included and how it will be provided. Also, to insure that the data is actionable, it is important to highlight the actions and business logic that needs to be in place to appropriately support the organization. This will help determine the technology sectors to be put into place and which BI models are needed. If you start with the Data, Applications or even BI Models themselves, you may not have chosen the appropriate technology for your organization. Starting with the Strategy, and BI Definition enables you to discover what the organization really needs, how it will be used, and creates the requirements for the technology sectors of your Enterprise Intelligence Solution.
When looking at the overarching strategy, people usually start with KPIs (Key Process Indicators / Key Performance Indicators) that show how an organization is performing. Often, these KPIs will be related to financials, efficiency and/or yield. It depends on the particular target area you are putting your Business Intelligence in and it would also encompass any definitions. For instance, some people calculate yield differently and therefore it would use the target area’s definition for yield calculations. Some want global yield, some want process yield and some want to know overall yield through multiple operations. They want to accumulate this knowledge to understand min/max lead times for reasons such as informing their customers of the time difference from ordering to receiving a product or how quickly do they need to be responsive to the change in market. This strategy and solution do not have to be solely focused on manufacturing processes; it could encompass many business functions such as quality release, order processing, planning, supply logistics, etcetera.
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